Job Summary:
The Impact Healthcare Service Center is seeking a full time Authorizations Manager to ensure the success of our home health authorizations team by providing leadership, development, and oversight.
You’ll be responsible for understanding the authorizations process, growing the team, and making day to day decisions.
We’ll look to you to help the team balance maximizing productivity while living our mission of inspiring the best.
Structure and Schedule:
The Authorizations Manager is expected to work out of our Lehi office and home with a hybrid schedule based on team performance but should be available to work in the office Monday-Friday, 9am-5pm as needed.
This is a full time, benefited position and will report directly to our Revenue Cycle Manager.
Responsibilities:
Help team members understand and perform clean authorization requests, have minimal errors, and timely follow up
Hold the authorizations team accountable to aggressive but attainable targets with kindness
Fully train new authorizations team members
Develop and maintain authorizations team training tools and resources
Guide authorizations team members in developing skills that will help them successfully troubleshoot and solve issues
Maintain and foster an outward mindset focused on our goals and objectives more than my goals and objectives
Provide formal semi-annual performance reviews as well as immediate, candid feedback in a kind way
Engage in weekly collaboration with the Revenue Cycle Manager and other leaders
Lead a productive team meeting on a weekly basis that focuses on results, areas to improve, and developing skills
Identify, research, and resolve system issues through direct contact with payors and software
Performs regular audits and reports to identify wins and areas to improve
Monitor authorizations reports regularly to identify trends, investigate problems, and take appropriate steps towards resolution
Understand insurance coverage from an authorizations perspective and help the team review current patient eligibility as needed to ensure authorization is obtained from the appropriate source
Learn the requirements and processes for new payors as we acquire or modify contracts
Perform special projects and other duties as required
Key Competencies for this role include:
Critical & methodical thinking
Detail oriented
Solution focused
Effective communicator
Ability to give and receive candid feedback in an effort to improve results
Ability to prioritize tasks
Driven by results
Cares about people as people and have compassion
Contribute to a positive work environment
Accept feedback with gratitude
Qualifications:
Demonstrates accountability, integrity, professionalism, openness
Some leadership experience is preferred but we’ll help develop those skills in the right candidate
Passionate about living our mission, vision, and values
Three years of relevant experience in the industry, specific authorizations and/or home health experience is preferred
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Weekly day range:
* Monday to Friday
Experience:
* medical billing: 5 years (Required)
* medical billing management: 1 year (Required)
Work Location: In person
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