Wage: $60K-$75K per year depending on experience
Duties and responsibilities
Gather, compile, and process subscriber call detail records from various sources.
Loads call detail records into the billing system and assures that they are accurate and timely.
Generate subscriber monthly billing for distribution to subscribers via print and electronic formats.
Assists in the setup and configuration of the billing system.
Works with other departments to ensure the accuracy of subscriber billing.
Works with other departments to set up and maintain electronic connections (APIs) between the billing system and record sources and service provisioning systems.
Troubleshoot any billing system issues and work with the billing vendor to resolve such issues.
Generate reports on billing data using database reporting software.
May train other departments on the proper use of the billing system.
Maintains database performance and integrity.
Adheres to CPNI rules and regulations.
Assures data is secure by setting up and verifying regularly scheduled backups.
May write programs/scripts to assist with the collection, processing, and reporting of billing data.
Qualifications
At least 5 years of database administration or educational equivalent, including maintenance, backup, restore, performance tuning, upgrading, and security.
Must have an excellent understanding of proper database design, use of indexes, triggers, etc.
Must be able to extract data for reports using SQL scripts and database reporting software (e.
g.
, SSRS, Power BI, SQL Management Studio)
Experience with server OS and installations – Windows Server and UNIX OS.
Must have excellent written and oral communication skills with both technical and non-technical individuals.
Must be able to set priorities and meet strict deadlines.
Must have excellent attention to detail.
Must have excellent problem-solving and critical-thinking abilities.
Prior knowledge of wireless, telephone, and broadband technologies is helpful.
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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